Frequently asked questions
Can't I just ask ChatGPT or Claude to do this?
You can ask Claude, ChatGPT, or another legal AI tool to summarize documents or draft a report. Those tools are useful, and many lawyers will use them. Tellcrest is different because it is built around one repeatable evidence review workflow. It does not start with a blank chat window. It starts with the matter, the files, and the review file structure. Tellcrest is designed to produce the same attorney-review sections every time: key facts, strongest evidence, weak points, defense arguments, missing evidence, non-obvious findings, and next steps. The goal is not a clever answer. The goal is a source-linked review file a legal team can check, challenge, revise, and use as a starting point.
Can my firm review Tellcrest under NDA?
Yes. Tellcrest is NDA-ready for pilot firms reviewing sensitive or confidential matters.
Are you SOC 2 or ISO 27001 certified?
Not yet. SOC 2 and ISO 27001 are part of our security roadmap. We do not currently claim SOC 2 certification or ISO 27001 certification. Current controls include encrypted storage, HTTPS in transit, account-level case isolation, secure session cookies, hashed passwords, and audit logging where implemented.
What file types are supported today?
Tellcrest currently supports PDF, DOCX, XLSX, CSV, TXT, EML, PNG, JPG, and JPEG for the pilot upload flow. Video and HEIC/HEIF image analysis are not supported yet.
Why can't I upload video yet?
Video upload is not supported yet. Please upload a transcript, screenshots, or supported document/image files.
Does Tellcrest browse the web or use outside information?
In the current workflow, Tellcrest analyzes the documents you upload and does not browse the web or pull from external sources.
What does the sample review file contain?
An attorney review dashboard, a reader's note, strongest evidence with source chips, key documents, key people, what could weaken the case, what the defense will argue, what is still missing, what needs to be resolved, how ready the case is, what to do next, and a non-obvious findings section. All output is for attorney review.
How do I start a pilot?
Email hello@tellcrest.com to request an NDA. After the NDA is signed, your firm can upload the authorized matter and evidence files through the secure workspace. The first pilot is free, no commitment after.